I've launched three mission-critical global products from 0-1 and worked with stakeholders across 21 different countries. Understanding differences in business culture, regulatory requirements, and user behavior has been essential to develop products with high net promoter scores and unanimous buy-in from global c-suite groups.

Both front and back-end development contribute to exceptional user experiences. During ideation I work with research to understand users' UI pain points whilst also analyzing the data architecture to identify any structural causality.

Building regulatory products at one of the largest banks in the world with an extensive presence in 60+ countries and targeted scrutiny from regulators is challenging. In addition to global regulations, each country houses local regulations that are constantly evolving. Establishing universal op models and building adaptable products with minimal customizations/tech rework has honed my imagination and creativity.

In addition to innovative problem solving, building regulatory products demands understanding and translating the needs of a diverse range of stakeholder groups amongst one another. This ranges from the operating committee to legal counsel to wealth management bankers to back office operations. I.e. regulatory jargon and reasoning for the prescribed statutes must be translated into client-friendly language, and explicit feedback from internal users needs to be translated into the larger picture for the OpCo.

Working with a diverse set of stakeholders has taught me the importance of falling back on numbers. Many stakeholder groups will often disagree with one another for various reasons. Metrics not only allow me to make the right decision, but they also help me to explain a decision to an opposing party in a way that allows me to maintain healthy partnerships.

I've been a "firefighter" for most of my career; I'm best known as someone to call whenever mission critical projects are time sensitive. Management knows that I will figure it out without guidance. I love learning, so I enjoy diving deep into any subject with a competitive drive to become a subject matter expert. I've been an obsessive list-maker my whole life, so its second nature for me to sequence competing priorities. And finally, I became a product manager because when the role was first developing it required wearing a lot of hats and I know how to make the most out of minimal resources.